TERMS AND CONDITIONS
Your booking with us is a contract. The person who makes the booking is responsible for paying the deposit and the balance.
As soon as the non-refundable deposit is paid, your booking is secured.
We cannot hold dates without you making a deposit.
All bookings and deposits are non-refundable.
The balance payment is due 8 weeks prior to the start date of your holiday.
Bookings made within 8 weeks, require the full payment upon booking.
The Holiday home Gite and games room are non-smoking areas.
The maximum number to reside in the holiday home must not exceed FOUR (Extra pull out bed for a baby/child under 8 years is available). Please enquire before booking.
Only named guests at the time of booking can stay or use our facilities. Booking in time is between 3-7pm on the first day of your holiday and booking out no later than 9.00am in the last day of your holiday.
If you cancel less than 12 weeks prior to the start of your holiday we refund the deposit. If you cancel less than 8 Weeks before the start of your holiday we cannot offer a refund. We accept a booking on the understanding that you and your party have read the Terms and Conditions of the Holiday home Gite and Lake Rules and agree to abide by them. If guests fail to follow the terms and conditions, the owners are within their rights to terminate the booking and your stay at La Chatouillette without a refund or compensation to you.
A security deposit is paid on arrival. The key will be exchanged on receipt of the security deposit. Guest agree to take good care of the holiday home Gite and leave it in the same clean and tidy condition as they found it. This also applies to borrowed tackle. The games room and the BBQ area are to be left in the same condition as found.
We reserves the right to make retention from the security deposit to cover additional cleaning costs if the gite is in an unacceptable condition and/or in respect of any breakages or damages.
It is strongly recommended that you arrange a comprehensive Holiday/Travel Insurance Policy to cover medical, personal belongings, cancelation etc.
The proprietors of La Chatouillette are not responsible for any cancelations resulting from fire, flood, storm weather conditions, acts of Nature, strikes, riots, political unrest, industrial disputes, war or any other event or circumstances beyond their control.
We accept no responsibility for any accidents or damage that might occur whilst you are on our property fishing or otherwise.
We shall not be liable to the client for any temporary defect or stoppage in the supply of services to the gite, nor in respect of any equipment or appliance in the gite or garden. Any necessary repairs will be made as soon as possible.
Under no circumstances shall the owner’s proven liability to the client exceed the amount paid to the owner for the rental period or for any loss, damage or injury which is the result of adverse weather conditions, or other matters beyond the control of the owner.